In recent years, there has been a significant shift in the way people consume food. With digital technology and food delivery services on the rise, consumers can now access a wider variety of food options, from the comfort of their own homes. This shift has had a profound impact on the restaurant industry, and Unplugged Cafe & Bar, an Indian restaurant in Scarborough, is no exception.
In this blog post, we will explore how the power of delivery is transforming the restaurant industry, specifically through the lens of Unplugged Cafe & Bar. We will examine the benefits, challenges, and opportunities that come with offering delivery services, and how Unplugged Cafe & Bar has adapted to these changes.
The Benefits of Delivery Services Offering delivery services has many benefits for restaurants, particularly in the age of COVID-19 where more consumers are ordering takeout. Delivery services offer convenience for customers who do not want to leave their homes, as well as catering to those who are time-starved or cannot eat in-person due to various reasons. Furthermore, delivery services provide an additional revenue stream for restaurants. A study by CHD Expert found that restaurants that offer delivery have seen an increase in sales by 20% to 30% when compared to those who do not offer this service. Unplugged Cafe & Bar, an Indian restaurant in Scarborough, recognizes these benefits and has been offering delivery services to customers for several months.
Challenges and Opportunities While offering delivery services has many benefits, it also presents its own set of challenges. Delivery drivers must be hired, and training drivers to follow restaurant etiquette and maintain food quality during transit is crucial. Additionally, incorporating online ordering and payment options into a restaurant’s operations can be a daunting task. Despite these challenges, offering delivery services presents opportunities for expansion and growth, with the potential to reach a wider audience through utilizing platforms like Uber Eats and SkipTheDishes.
Unplugged Cafe & Bar’s Adaptations Unplugged Cafe & Bar recognized the importance of offering delivery services early on, implementing online ordering and delivery options for customers. In order to maintain consistent food quality during transit, the restaurant opted for custom-designed packaging: a serious investment which helped ensure the safety of the dishes during transit. Furthermore, the restaurant now has an in-house team of delivery drivers who solely work for the restaurant rather than utilizing third-party delivery services.
The food delivery market is changing the way restaurants operate. By offering delivery services, restaurants like Unplugged Cafe & Bar are able to reach a wider audience, increase revenue, and cater to customers who cannot eat in-person. While there are certainly challenges with offering delivery services, the opportunities for expansion and growth are immense. In adapting to these changes, Unplugged Cafe & Bar has demonstrated its commitment to meeting the evolving expectations of its customers and the industry as a whole.